Duo Pack: Day & Night Routine Face Balms
Daytime: Beef Tallow, Grapeseed Oil & Squalane - Nighttime: Beef Tallow, Argan Oil & Retinol
Dermatologically tested on sensitive skin by Dermatest®
Free shipping on orders over €40
Made in Germany
With ingredients of natural origin
Ingredients & Benefits
Nutrients in Beef Tallow
Storage & Shelf Life
Store your face balm in a cool, dry, and dark place to preserve its quality. After opening, use within 6 months.
Description
Two targeted balms, one simple ritual for calm, balanced, and glowing skin.
This set combines two powerful formulas that work together to meet your skin’s changing needs, whether it needs a boost, a reset, or a little extra care.
Revitalize & Protect Face Balm
Focused on comfort and defense, this balm features squalane, tea tree, and grapeseed oil. It calms irritation, protects against daily stress, and strengthens your skin barrier to keep your skin soft, healthy, and resilient. Ideal for daytime use to shield and support your skin throughout the day.
Regenerate & Recover Face Balm
Formulated with pure retinol and argan oil, this balm helps smooth texture, even out skin tone, and support collagen production, leaving your skin looking fresher, firmer, and more radiant. Ideal for nighttime use, when the skin naturally repairs and regenerates.
Formulated with ingredients of natural origin
At the heart of both balms is pasture raised beef tallow, rich in essential fatty acids and vitamins A, D, E, and K. It closely matches your skin’s own lipids, helping it stay nourished, hydrated, and strong.
Soft, smooth, and easy to use
Both balms melt effortlessly into the skin with a velvety touch and are gentle enough for even the most sensitive skin. Use them as needed, on their own or together, depending on how your skin feels each day.
Dermatologically tested and free from unwanted additives
No parabens, no sulfates, no silicones, mineral oils, synthetic fragrances, or dyes. Just clean, effective care.
Your daily ritual for skin that feels calm, renewed, and truly healthy.
Legal notice: Information is for education only and not medical advice. Consult your doctor for health concerns.
How To Apply
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Frequently Asked Questions
Orders & Payments
You can place an order directly through our website. Simply browse our collection, add items to your cart, and proceed to checkout.
If your order hasn’t been processed yet, we may still be able to make changes or cancel it. Please contact us as soon as possible at support@primal-gems.com.
Yes. After you place your order, you’ll receive an email confirmation. You’ll also receive a second email with tracking information once your order has been shipped.
We accept major credit cards, PayPal, and other secure payment methods as displayed at checkout.
Yes. All payment transactions are encrypted and handled securely by certified payment processors.
Shipping & Delivery
Our products are carefully manufactured and packaged in Germany and shipped worldwide from there.
Shipping costs are calculated at checkout based on your location and the shipping method selected.
We reliably ship our parcels with DHL. The estimated delivery times depend on the destination country and are generally:
- Germany: 1–3 business days
- Austria, Netherlands, France: 2-5 business days
- Other EU countries: 3-7 business days
- United Kingdom: 4-7 business days
- USA, Canada: 6-12 business days
- Australia, New Zealand: 10-18 business days
- Asia: 8-14 business days
- South America, Africa: 10-20 business days
Yes. Once your package has shipped, you’ll receive a tracking link via email to
monitor its progress.
Depending on the carrier, your package may be taken to a local pickup point or redelivery may be attempted.
Returns & Refunds
You may return unused and unopened products within 14 days of receiving your order, in accordance with EU law. Return shipping costs are the responsibility of the customer.
To initiate a return, please email us at support@primal-gems.com with your order number. We’ll provide you with the return address and instructions.
After your return is received and inspected, we’ll process your refund to the original payment method within 5–10 business days.
We do not offer direct exchanges. If you want a different product, please return the original item and place a new order.
Product Information
Yes. All Primal Gems products are dermatologically tested to ensure safety and skin compatibility.
Many of our formulations are gentle and made with skin-friendly ingredients. However, individual sensitivities vary, so we always recommend checking the ingredient list and performing a patch test before full use.
Some of our products are made with beef tallow, a nutrient-rich ingredient traditionally used for skin care. Others are formulated with plant-based ingredients. Ingredient details are listed on each product page.
All of our products are made in Germany, under strict quality and safety standards.
Account & Support
No, you can check out as a guest. However, creating an account allows you to track your orders and save your preferences for future purchases.
If you need help or have any questions, feel free to contact us at support@primal-gems.com. We're happy to assist.